State Farm® Insurance Agent Cathy Nesselt
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kermit Salfi
June 30, 2025
5
out of
5
rating by Kermit Salfi
"Outstanding customer service!!"
We responded:
"We appreciate you taking the time to provide this 5 star review. I am happy that our office was able to assist with your insurance needs. Best Regards, Cathy Nesselt, Agent "
Rosy Xie
May 29, 2025
5
out of
5
rating by Rosy Xie
"I worked with Cathy's team a few times, and recently came back to be a customer again. With Nino's help, I was able to secure an insurance plan in a short phone call, and had my plan premium figured out to a place where I am happy with. Take it from me that Cathy's team provide very great service and I always felt comfortable here."
We responded:
"Dear Rosy, Thank you for providing this 5 star review! I am happy to hear that Nino was able to assist with your insurance needs. We look forward to servicing your insurance needs. Best Regards, Cathy Nesselt, Agent "
Annette Magliano
May 29, 2025
4
out of
5
rating by Annette Magliano
"After becoming completely exasperated by my higher and higher auto insurance rates I called my agent to see if there was anything they could do , or would I be better of switching to Geico , who gave me a slightly lower rate . Unfortunately, no one ever “called me after lunch” as I was promised so I called the next day to advise I needed my Safe Driver Cert # because I was going to switch . Lucky for me Jody Hampton fielded my call and spent a great deal of time on the phone with me looking at my policies and patiently explaining EVERYTHING . She was knowledgeable , cheerful, and understanding of my frustration. She advised me that sometimes other companies quotes may look attractive but the premiums may just go right back up after signing up with them. Jody took the time to go through each of my policies and see if there were any savings to be had . She did discover I was not getting a 5% alarm discount on one of my vehicles and although it wasn’t the breakthrough savings I was looking for , she made me feel like she was working with me and that my accounts were important to her. That was refreshing. Thank you Jody. I hope Cathy Nesselt is aware of what a valuable resource you are to State Farm . If not for Jody , I would be a Geico customer today. Its nice to know there are still some responsible professionals out there who take pride in their jobs and in retaining their customers . Thank you"
We responded:
"Dear Annette, first, I apologize for your call not being returned. Servicing our insureds is important and a prompt response should have been provided. I am happy to hear that Jody was able to review your policies in detail and provide the service that is expected or our team. Thank you for your loyalty and we look forward to continuing to serve your insurance needs. Best Regards, Cathy Nesselt, Agent "
david vargas
May 24, 2025
5
out of
5
rating by david vargas
"I was genuinely comforted with the service I received from Nino, he sets an excellent example for treating people right when finding insurance and overall"
We responded:
"Dear David, thank you for taking the time to write this 5 star review. I am happy to hear Nino in my office was able to assist you with your insurance. We look forward to continuing to service any of your insurance needs. Again, thank you ...Cathy Nesselt, Agent "
BF Distributors
May 20, 2025
5
out of
5
rating by BF Distributors
"Excellent service"
We responded:
"Thank you for taking the time to provide our office with a 5 star review. I am happy to hear we were able to provide you with great service. Best Regards, Cathy Nesselt, Agent "
Amela Hrustic
April 26, 2025
1
out of
5
rating by Amela Hrustic
"If I could leave 0 stars I would. Truly terrible service and incredibly rude office staff. Premium went from about $600 for 6 months to almost $900 in two years for a new car, no tickets, and no accidents. When I called to inquire about it and see if there was anything that could be done the staff was so rude and blamed it all on new rate increases (despite my rate starting to go up considerably LONG BEFORE any increases were approved by NYSDFS). Ended up switching to another company and now have more coverage, lower deductibles and will be saving $350 every six months."
We responded:
"Dear Amela, I apologize for the experience you had with my office. Our customers are important to us and should be treated appropriately. State Farm has experienced several rate adjustments over the past 2-3 years which as impacted our insured's premiums. Your current policy has been cancelled per your request. Again, my apologies for your experience. Best Regards, Cathy Nesselt, Agent "
gagandeep Jaura
February 18, 2025
5
out of
5
rating by gagandeep Jaura
"I had the pleasure of working with Kathy to get a quote for my State Farm insurance, and I couldn't be more pleased with the experience. From the moment we connected, Kathy was incredibly friendly, professional, and attentive to my needs. She took the time to carefully review my situation and explain all my options, making sure I understood everything clearly. Thanks to her efforts, I was able to get a fantastic quote that fit my budget and provided the coverage I needed. Kathy went above and beyond to ensure I had the best deal possible and made the entire process so smooth. If you're looking for personalized service and a great deal on insurance, I highly recommend reaching out to Kathy! Thank you again for all your help, Kathy!"
We responded:
"Thank you for this 5 star review! Happy to hear that State Farm and my office was able to assist in your insurance needs. We look forward to servicing all your insurance needs today and in the future. Best Regards, Cathy "
Dawn N.
January 7, 2025
5
out of
5
rating by Dawn N.
"Rendy was patient with my questions, knowledgeable, honest and a pleasure to speak with."
We responded:
"Dear Dawn, thank you for taking the time to provide this review. I am happy to hear Rendi was able to assist with your Insurnace needs. My office looks forward to continuing to assist you! Best Regards, Cathy Nesselt, Agent "
Melinda Carrig - Hanold
December 20, 2024
5
out of
5
rating by Melinda Carrig - Hanold
"I've been with this company/ agent for a decade now. Recommend!!"
We responded:
"Thank you Melinda for providing this 5 star review. Happy to hear my team has been servicing your insurance needs for a decade. Appreciate you taking the time to provide this review. Best Regards, Cathy Nesselt, Agent"
Anibal Santiago
December 3, 2024
5
out of
5
rating by Anibal Santiago
"Great experience jeff Garone was extremely helpful and kind enough to follow up with my policy highly recommend state farm and Cathy Nesselt team"
We responded:
"Dear Anibal, Thank you for taking the time to provide this 5 star review. I am happy to hear Jeff was able to assist with your insurance needs. Best Regards, Cathy Nesselt, Agent "
Richard Rodrigues
November 22, 2024
5
out of
5
rating by Richard Rodrigues
"Great people to work with"
We responded:
"Thank you for taking the time to provide the 5 star review. Very happy to hear you are receiving great service! Best Regards, Cathy Nesselt, Agent "
Wilson Rodriguez
November 14, 2024
5
out of
5
rating by Wilson Rodriguez
"Friendly, understanding, they work with you."
We responded:
"Dear Wilson, thank you for taking the time to provide this 5 star review! Very much appreciated...looking forward to assisting with any of your insurance needs. Best Regards, Cathy Nesselt, Agent "
Dariusz K
November 11, 2024
5
out of
5
rating by Dariusz K
"I’m with them for over five years. They provide great service low quote/rates superb customer support highly recommended."
We responded:
"Dear Dariusz, thank you for your 5 star review and kind words. I am happy to hear my office is providing you with great service! We will continue to be hear to assist with any of your insurance needs. Best Regards, Cathy Nesselt, Agent "
Idalia Perez
October 22, 2024
5
out of
5
rating by Idalia Perez
"This office is the best and they have very nice staff and I ve been there for over 10ths plus counting"
We responded:
"Dear Idalia, We appreciate this review and happy we have been able to assist you with your insurance needs. Again, many thanks! Cathy Nesselt, Agent "
James Goldsborough
September 25, 2024
1
out of
5
rating by James Goldsborough
"One of my auto policies was cancelled in early August due to an error by a worker in this State Farm office. Six weeks later the policy was finally re-issued after numerous phone calls. I have made TOO MANY phonecalls to get this issue resolved. Right now I have made 4 phonecalls to the broker’s office to get an explanation for the current bill but all I get is promises to return my phone call. It’s time to find a new broker."
We responded:
"Dear James, I apologize for the service you received. My office has reached out to our auto service dept and payment dept to correct the billing. I appreciate your extreme patience in this matter. Regards, Cathy Nesselt, Agent "
Suhrob’s Corp
June 13, 2024
5
out of
5
rating by Suhrob’s Corp
"Very friendly and helpful staf"
We responded:
"Thank you for taking the time to provide this 5 star review. Happy to hear my office was helpful! Best Regards, Cathy Nesselt, Agent "
28lopera
May 29, 2024
5
out of
5
rating by 28lopera
"i was able to get such a great quote. I recommended my sister and brother-n-law."
We responded:
"Hello, thank you for the 5 star review! Happy to hear my office was able to assist with your insurance needs. Yes, we welcome assisting your family too. Best Regards, Cathy Nesselt, Agent "
Jordan Confino
May 22, 2024
5
out of
5
rating by Jordan Confino
"Andrew was a gentleman and a scholar with the insurance being so fast. Thanks"
We responded:
"Julio, thank you for taking the time to let us know that Andrew in my office was able to assit you! It is appreciated....we are here to continue to assist in anyway we can. Best Regards, Cathy Nesselt, Agent "
Lisa Zydel
May 14, 2024
5
out of
5
rating by Lisa Zydel
"Excellent service, always helpful, been a customer for at least 25 years"
We responded:
"Hi Lisa, thank you for taking the time to leave us a review. We appreciate your business and happy to have you as a customer for 25 years! Best Regards, Cathy Nesselt, Agent "
Hernan Zavala
May 3, 2024
5
out of
5
rating by Hernan Zavala
"Just started a policy with state farm here and i was helped by Daniel Chrisostomo. He is a great associate and helped me out with the onboarding process. Everything went smooth and i am happy i called. Thank you Dan! You are great!"
We responded:
"Dear Hernan, Thank you for taking the time to write this review. I am happy that Daniel in my office was able to assist with your insurance needs. We appreciate your business. Best Regards, Cathy Nesselt, Agent "
Anissa D
March 28, 2024
5
out of
5
rating by Anissa D
"Great service, very responsive and easy to work with."
We responded:
"Anissa, thank you for taking the time to leave a 5 star review for our office. We are happy to hear our office is assisting with your insurance needs. We look forward to doing business for many years to come, best regards, Cathy Nesselt, Agent "
Hannibal Brown
March 28, 2024
1
out of
5
rating by Hannibal Brown
"Salesman from your office called with a Very high quote from Is a online request. Had no knowledge why I was being charged That rate. If You're gonna sell insurance, have somebody?That's qualified and understands what they're selling."
We responded:
"Dear Hannibal, I am sorry to hear of your experience with my office. Our office has no control over the rates and the actual reason your rate was high. I do appreciate the opportunity and will work on providing a more positive response when contacting our office. Best Regards, Cathy Nesselt, Agent "
Leo Farley
March 24, 2024
5
out of
5
rating by Leo Farley
"There is a commercial that I am sure everyone is familiar with: '...like a good Neighbor...That certainly is the case with my experience with my State Farm agent Cathy Nesselt Office. In this case, by her representative Susan Shock. I've had a very small liability policy for my small business in NYC for the last 5 years with State Farm. I always feel I get the royal treatment as if I was some giant policy holder. Always courteous, friendly and helpful in all my correspondence with Susan. Like a good neighbor, not just words, but the real thing. Leo G. Farley LSMFT PRODUCTIONS, NEW YORK, NEW YORK."
We responded:
"Dear Leo, we appreciate your comments about Susan, our office and State Farm. It is what we strive to do ...Like a Good Neighbor. Best Regards, Cathy Nesselt , Agent "
Steve Singh
March 21, 2024
5
out of
5
rating by Steve Singh
"Paul Simonett great person to work with very knowledgeable and knows what he is doing, explaining everything in detail highly recommend for your agent."
We responded:
"Dear Steve, Appreciate you taking the time to let me know about Paul assisting with your insurance needs. We are here to help with all your insurance needs. Best Regards, Cathy Nesselt, Agent "
Felicia Campbell
March 2, 2024
5
out of
5
rating by Felicia Campbell
"Great Team, super helpful. Thank you Sue for all your help."
We responded:
"Felicia, I apologize for not responding sooner....thank you for taking the time to write this review....It is very much appreciated! Best Regards, Cathy Nesselt , Agent "